Key Performance Indicators

· Gender

· Age

· Race/ethnicity

· High school

· Zip code

· Low income

· Single parent

· International students

· ESL

· DSPS

· First generation status (family education)

· Advanced Placement

· Full-time/part-time status, units attempted

· Educational goal (transfer, CEU credit, etc.)

· Day/Evening

· Term type (e.g., short term)

· Precollegiate/basic skills student

· Matriculation status

· Students on financial aid

· Re-entry students

· Enrollment status (first-time, continuing, etc.)

· Credit/non-credit

· Division, department, program

· Delivery system (e.g., web-based, distance ed)

· Internships

· Work Study

· Number of hours worked

· School-to-Career (Tech Prep)

STUDENT OUTCOMES

Academic Success/Goal Attainment as Measured by

· Transfer

Number who transfer (UC, CSU, Independent/Out-of-State)

(Partnership for Excellence Goal 1)

Transfer rate

Transfer readiness (preparation for transfer)

Performance after transfer

· Degrees and certificates (Partnership for Excellence Goal 2)

Number of AA/AS degrees awarded

Number of certificates awarded

· Successful course completion (Partnership for /Excellence Goal 3)

Course completion with grade of A, B, C, Credit

(Number, percent successful)

By: Basic skills/Transfer/Vocational/All

· Workforce development: Successful Completion of Vocational Education Courses (Partnership for Excellence Goal 4, Part 1)

Successful completion with grade of A, B, C, Credit. (Apprenticeship, Advanced-Level Vocational, Introductory Vocational courses)

· Basic skills improvement (Partnership for Excellence Goal 5)

Increase in the number of students completing coursework at least one level above their prior basic skills enrollment in math and English

· GPA

· Retention

Remaining enrolled to the end of course/retention in course

· Goal Clarification/Completion

· Student satisfaction with achieving goals

· Persistence

Persistence to following term

· Professional Certification

License by state board

Pass rate on board exams

STUDENT OUTCOMES (continued)

· Job/Career preparation and success **

Employment/advancement in work force

Success as assessed by employer/employee (SB 645 Report Card Bill,

UI Wage Data)

· Competencies and Skills **

Communication Skills (verbal, written, reading)

Computation skills

Critical thinking skills

Test-taking abilities

Technology skills/tools

Ability to listen

Problem-solving skills

Teamwork and collaboration skills

Mastery of content

District minimum competencies

** These items are deemed important as performance indicators; however, effective mechanisms for measurement are either in development or still need to be created.

COLLEGE AND DISTRICT SERVICES

· Effectiveness of Student Support and College services (as rated by students)

Accessibility/Availability

Use

Satisfaction

Outcomes/impact

· Effectiveness of College and District Services (as rated by employees and other stakeholders)

Accessibility/Availability

Use

Efficiency/effectiveness of services, processes, procedures

Satisfaction

· Effectiveness of Instructional Programs (as rated by students and faculty)

Accessibility/Availability

Use

Efficiency/effectiveness of services, processes, procedures

Satisfaction

(NOTE: List of services needs to be developed and evaluated.)

ECONOMIC DEVELOPMENT

· Increase in the number of California businesses served through Contract Education and related services. (Partnership for Excellence Goal 4, Part 2)

· Increase in the number of employees served through Contract Education and related services. (Partnership for Excellence Goal 4, Part 2)

· Increase in the number of individuals receiving fee-based job training. (Partnership for Excellence Goal 4, Part 2)

· Increase in number and breadth of fee-based courses and activities.

· Increase in number of grants, contracts.

· Increase in number of repeat grants/contracts.

Resources

CCVC Environment & Facilities

· Safe and orderly, healthy, well-functioning, and attractive college environments.

Complaints/responses

Campus police reports/responses

Evaluation/satisfaction with college environment/services

Balanced resources throughout the district

Recycling

Efficient use of utilities

Cooperation with appropriate community endeavors

· Meet current and future needs for facilities

Facility maintenance and deferred maintenance

Accurate and current data on space utilization/use of facilities

Identify and prepare documentation and requests for state funding for future facilities

Financial Resources/Fiscal Stability

· CAP/Growth

· FTES

· Adequate Reserve

District & State Levels

· Adequacy/Effectiveness of Allocation Model

· Success in External Funding

Contracts – numbers and dollars

Grants – numbers and dollars

Donations – number and dollars

Bond Approval

RESOURCES (continued)

Human Resources/Personnel

· Recruitment, Retention, and Involvement of High Quality, Student-Centered Faculty and Staff

Low turnover of qualified employees

Quality of hiring process

Quality of hires

Degree held by faculty

Student evaluations

Peer evaluations

Participation in community, state, national boards and committees

· Adequacy/Effectiveness of Staffing

Ratio of support staff to students

Ratio of faculty to students (instructors, counselors, etc.)

Appropriate diversity representation

Part-time/full-time faculty ratio

FTES generated by departments/faculty

· Faculty and Staff Satisfaction

Morale

Health & Wellness

· Faculty and Staff Development and Training

$ spent

Participation

Continuing education

Sabbaticals

Rewards/recognition/honors

Technological Resources

· Use of innovative technology for instruction and student services

· Number of computers (and quality of) available to students

· Ratio of computers to students

· Lab accessibility for students (including DSPS)

· Computer availability to staff

· Training and Staff Development

· Increase and evaluation of computer assisted learning

· Adequate infrastructure

· Appropriate technical support

· Continuous improvement and expansion of on-line services and instruction to students

Community Colleges of Ventura County

KEY PERFORMANCE INDICATORS

Access/Enrollment

· First-time enrollment analysis

STUDENT OUTCOMES

COLLEGE AND DISTRICT SERVICES

Resources

CCVC Environment & Facilities

Financial Resources/Fiscal Stability

Human Resources/Personnel