Key Performance Indicators

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COLLEGE AND DISTRICT SERVICES

·        Effectiveness of  Student Support and College services (as rated by students)

Accessibility/Availability

Use

Satisfaction

Outcomes/impact

·        Effectiveness of College and District Services (as rated by employees and other stakeholders)

Accessibility/Availability

Use

Efficiency/effectiveness of services, processes, procedures

Satisfaction

·        Effectiveness of Instructional Programs (as rated by students and faculty)

Accessibility/Availability

Use

Efficiency/effectiveness of services, processes, procedures

Satisfaction

 

(NOTE:  List of services needs to be developed and evaluated.)