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·
Effectiveness of Student Support and College services (as
rated by students)
Accessibility/Availability
Use
Satisfaction
Outcomes/impact
·
Effectiveness of
College and District Services (as rated by employees and other stakeholders)
Accessibility/Availability
Use
Efficiency/effectiveness
of services, processes, procedures
Satisfaction
·
Effectiveness of
Instructional Programs (as rated by students and faculty)
Accessibility/Availability
Use
Efficiency/effectiveness
of services, processes, procedures
Satisfaction
(NOTE: List of services needs to be developed
and evaluated.)