Key Performance Indicators

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Resources

CCVC Environment & Facilities

·        Safe and orderly, healthy, well-functioning, and attractive college environments.

Complaints/responses

Campus police reports/responses

Evaluation/satisfaction with college environment/services

Balanced resources throughout the district

Recycling

Efficient use of utilities

Cooperation with appropriate community endeavors

·        Meet current and future needs for facilities

Facility maintenance and deferred maintenance

Accurate and current data on space utilization/use of facilities

Identify and prepare documentation and requests for state funding for future facilities

Financial Resources/Fiscal Stability

·        CAP/Growth

·        FTES

·        Adequate Reserve

District & State Levels

·        Adequacy/Effectiveness of Allocation Model

·        Success in External Funding

Contracts – numbers and dollars

Grants – numbers and dollars

Donations – number and dollars

            Bond Approval

Human Resources/Personnel

·        Recruitment, Retention, and Involvement of High Quality, Student-Centered Faculty and Staff

Low turnover of qualified employees

Quality of hiring process

Quality of hires

Degree held by faculty

Student evaluations

Peer evaluations

Participation in community, state, national boards and committees

·        Adequacy/Effectiveness of Staffing

Ratio of support staff to students

Ratio of faculty to students (instructors, counselors, etc.)

Appropriate diversity representation

Part-time/full-time faculty ratio

FTES generated by departments/faculty

·        Faculty and Staff Satisfaction

Morale

Health & Wellness

·        Faculty and Staff Development and Training

$ spent

Participation

Continuing education

Sabbaticals

Rewards/recognition/honors

Technological Resources

·        Use of innovative technology for instruction and student services

·        Number of computers (and quality of) available to students

·        Ratio of computers to students

·        Lab accessibility for students (including DSPS)

·        Computer availability to staff

·        Training and Staff Development

·        Increase and evaluation of computer assisted learning

·        Adequate infrastructure

·        Appropriate technical support

·        Continuous improvement and expansion of on-line services and instruction to students